Job Description

Roles and Responsibilities

• Implement and maintain observability solutions using Dynatrace, including dashboards, distributed tracing, telemetry, and anomaly detection.
• Design and manage CI/CD pipelines using GitHub Actions, Jenkins, or AWS CodePipeline.
• Automate cloud infrastructure provisioning using Terraform, CloudFormation, or AWS CDK.
• Support production environments through incident response, troubleshooting, RCA, and ITIL-based processes.
• Define and monitor SRE metrics including SLIs, SLOs, and error budgets.
• Perform performance tuning, capacity planning, resiliency testing, and cloud cost optimization.
• Manage security configurations, access controls, service accounts, and certificates.

Qualifications & Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related technical field.
• 3+ years of experience in Site Reliability Engineering, DevOps, Cloud Engineering, or infrastructure-focused roles.
• Hands-on experience with cloud platforms such as AWS and Azure.
• Strong understanding of container technologies including Docker, Kubernetes, and Amazon ECS.
• Experience with Infrastructure-as-Code tools such as Terraform, CloudFormation, or AWS CDK.
• Proficiency in Python or similar scripting languages for automation.
• Experience with configuration management tools such as Ansible.
• Strong knowledge of Linux systems administration, networking concepts, and troubleshooting.
• Familiarity with relational databases, cloud-native databases, and NoSQL technologies.
• Experience with monitoring and observability tools, especially Dynatrace.
• Strong communication and collaboration skills with the ability to work independently.
• Ability to participate in on-call support rotations as needed.

Preferred Skills

• Experience implementing SRE best practices in enterprise environments.
• Knowledge of CI/CD, Git workflows, and cloud-native application architectures.
• Familiarity with ITIL processes and ServiceNow.
• Experience with security compliance frameworks and operational resiliency practices.

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